Privacy Policy

Effective Date: May 10, 2023

At FENZFASHIONS, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using FENZFASHIONS, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, shipping address, billing address, phone number, and payment information when you make a purchase.
Account Information: Username, password, and account preferences if you create an account on our website.
Usage Data: Information about how you interact with our website, including pages visited, links clicked, and browsing behavior.
Cookies and Tracking: We use cookies, pixels, and similar technologies to enhance your experience, analyze traffic, and deliver personalized content.

2. How We Use Your Information

We may use your information for the following purposes:

Processing and fulfilling your orders
Managing your account and providing customer support
Personalizing your shopping experience and sending promotions or newsletters (if you have opted in)
Monitoring website usage and improving our services
Complying with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties for the purpose of:

Shipping and payment processing
Marketing and advertising services
Legal compliance and fraud prevention

4. Your Rights

If you are a user in the European Union, you have rights under the GDPR, including:

The right to access your personal data
The right to correct or update your information
The right to request deletion of your data
The right to object to or restrict certain processing

If you are a user in California, you have rights under the CCPA, including:

The right to know what personal information we collect
The right to request deletion of your personal information
The right to opt-out of the sale of personal information (we do not sell your data)

To exercise any of these rights, please contact us at support@fenzfashions.com.

5. Cookies and Tracking

We use cookies and similar technologies to:

Enhance website functionality
Track user behavior to improve our services
Deliver personalized content and offers

You can adjust your browser settings (Microsoft Edge, Google Chrome, etc.) to refuse cookies or notify you when cookies are being used. Please note that some website features may not function properly if cookies are disabled.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. FENZFASHIONS is not responsible for the privacy practices of these external websites. We encourage you to read the privacy policies of every website you visit.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Your continued use of our website after changes indicates your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: support@fenzfashions.com